Call us on: 0844 335 3450

Mon to Fri 8am - 8pm Sat & Sun 9am - 7pm

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Tips & FAQs: Group Holiday Bookings

Provisional Bookings

How and when should I pay for my group booking?

Methods of Payment

Damage Deposits and Contracts

Helpful tips for staying organised

Terms & Conditions

What is included in the cost of my holiday?

Special Requests

Can I hire a cot or high chair?

Can we use a room for a trophy presentation?

Can we have a BBQ?

What will be provided in our holiday home and what extras do we need to bring?

Are there age restrictions?

Do you accept all male/female parties?

Do you provide for guests with accessibility needs?

Can we take pets with us on a group booking?

Can we book for Touring and Camping as a group?

Who should I contact with a booking enquiry or query?

Making changes to your booking

What happens if I have to cancel my group booking?

Check in time

What happens if we arrive late?

Check out time

Behaviour on Park

Feedback, Comments and Complaints


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Parkdean Holiday Parks Limited. Registered in England and Wales: Registered number: 3864124
Registered Office: 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle, NE12 8ET