Call us on: 0344 335 3450

Our lines re-open at 8am

Your Booking Terms

Here are the terms which apply when you book your Parkdean holiday. If you are looking for the terms for the Sun or Breakfree holidays please visit our promotional faq's page »

1. Who your agreement is with 2. The agreement 3. Alterations to your booking 4. Cancelling your booking 5. Paying for your holiday 6. Special offers 7. Vouchers 8. Prices 9. Who's in your party 10. VISOR 11. Numbers in your party 12. Single Sex parties 13. Groups 14. Holiday use 15. Arrival and departure times 16. Children 17. Guests with special needs 18. No Smoking 19. Your accommodation 20. Pets 21. Use of your holiday home 22. Your personal possessions 23. Cots and highchairs 24. Bed linen 25. Park facilities 26. Entertainment 27. Gambling restrictions 28. The holiday park 29. Your car and other vehicles 30. Behaviour on park 31. Filming and photography 32. If you have a problem 33. Cancellation by us 34. Brochure accuracy 35. Our liability to you 36. Keeping safe the information you have given us 37. Changes to terms
How to contact us

If you need to contact us please call our team on 0330 207 9225 or email them customerservice@parkdean-resorts.com or write to us at:

Parkdean Resorts
2nd Floor,
One Gosforth Park Way,
Gosforth Business Park, Newcastle upon Tyne NE12 8ET.

Parkdean Resorts UK Limited registered in England and Wales registered number 5729719, VAT number 727677786. Registered Office: 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle upon Tyne NE12 8ET.

Parkdean Holiday Parks Limited is an appointed representative of Parkdean Holidays Limited which is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 311827 as a general insurance intermediary.

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Parkdean Holiday Parks Limited. Registered in England and Wales: Registered number: 4086679

Registered Office: 2nd Floor, One Gosforth Park Way, Gosforth Business Park, Newcastle, NE12 8ET